Where does Farmabilia ship to?
Currently, Farmabilia only ships to customers in the lower 48 contiguous US states. Special arrangements may be made for international shipping if you contact us at info@farmabilia.com.
Do you plan to ship to customers in Canada and other US territories?
Yes. However, not all of our suppliers will ship to Canada and other US territories. We hope to expand our shipping zones soon to include these areas.
Why is there a restocking fee on returned items?
Many of our supplies have a restocking fee on returns, which covers them handling the return as well as any lost in value if the item looks used. Farmabilia only charges you the customer what is required by our suppliers (which is why the restocking fee may vary from item to item).
What items qualify for free shipping?
Farmabilia has hundreds of items with free shipping included. Most of Farmabilia's large inventory of items ship for free on orders of $50 or more. The only exceptions are for heavy or large items that may require additional shipping costs. These exceptions are noted on the item's product page.
How long do I have to return an item?
Farmabilia offers a 14-day return on most every item. There are a few print-on-demand items that cannot be returned, but these exceptions are noted on the item's product page. It's important, however, that you initiate a return immediately once you receive a damaged or wrong item. Otherwise, we may not be able to return the item with our supplier. Please see our 'Return Policy' for details.
What forms of payment do you accept?
Currently, we accept major credit cards, PayPal, Venmo, Shop, Microsoft Pay, Google Pay, and Apple Pay.
Who do I contact if I have trouble placing an order or accessing my account?
If you have any issues with our website, please contact support@farmabilia.com. We will do our best to respond in a timely manner and help you out.
How can I purchase using my tax exemption?
If you have a valid tax exemption such as a non-profit church or organization, or a wholesaler's resale permit, please contact Farmabilia at support@farmabilia.com and submit your tax exemption form/document(s). Once we have verified the tax exemption, we will set your account to tax exempt status and you will be able to checkout tax-free.